Churn Analyzer

Customer Metrics

Revenue Metrics

Key Concepts

NRR > 100% means you're growing even without new customers. World-class SaaS companies have NRR of 120%+.

Customer Churn Rate
3.0%
Revenue Churn Rate
4.0%
Net Revenue Retention
101%

Retention Curve

Cohort Retention Heatmap

Simulated 6-month retention based on your churn rate

Benchmarks

Good Monthly Churn: < 5%
Great NRR: > 100%
World-class NRR: > 120%
Avg SaaS Churn: 5-7%